On 20 July, the operators submitted their plan of attack to improve the quality of connections to the government. For the French Federation of Telecoms (FFT), there is no question of letting these malfunctions damage the image of fibre and hinder its deployment in the short and medium term.
This opinion is shared by all telecom stakeholders. "Good quality [of connections] is essential to ensure the operation of FttH networks under good conditions, to ensure their sustainability and to limit the additional costs associated with recovery or reinstatement work," Arcep points out. The same is true of operators, who regret that damage to network infrastructure, whether deliberate or not, does not harm their image or that of fibre.
Last May, the infrastructure operators had already made a series of commitments to improve the quality of connections by changing the subcontracting contract (STOC mode) that governs the market. Now it is the turn of commercial operators to tackle the problem head on. In this white paper, they propose various ways to put an end to "noodle dishes".
In addition to training their field staff, the operators also advocate the widespread use of a new form of engineering within shared cabinets. This new architecture, known as the "M" shape, "makes cross-connection more fluid and intuitive, thanks to a colour code for the paths". The latter are thus campaigning for the generalisation of this system on a national scale.
In addition, and in order to allow for a better audit of connections already made, the operators wish to generalise a new type of photographic report, "which provides for time-stamped photos to be taken before and after each intervention, making it possible to control the quality of the work carried out by the participants and to rapidly detect the appearance of defects". Launched at the beginning of the year, the tool nevertheless suffers from a few limitations: "the controller's inability, whether human or mechanised based on artificial intelligence, to ensure that the optical positions occupied are in accordance with what is planned". This is a major shortcoming, as it is common for this malfunction to lead to bottlenecks in the cabinets.
The operators also want to rely on an interoperator application, called "e-Mutation", which aims to help technicians improve their visibility of the lightpaths used in a given cabinet. They also announced the forthcoming launch of an interoperators IT tool to track a fault from notification to resolution.
The last point concerns the National Address Database (BAN), a public database that aims to reference the address of all premises in France. The database, which can be used in the form of an API by operators, has been criticised for its shortcomings, particularly in rural areas. "It is essential that local authorities quickly acquire a complete address database," explain the operators, who rely on this information in their connection operations.
Will this put an end to the proliferation of noodle dishes? At least that is what the operators are hoping for. Especially since the timing is critical for the adoption of fibre, while the rollout of very high speed broadband continues in all directions in metropolitan France. Fibre professionals expect to deploy 6.2 million sockets in 2021. This should exceed the government's objectives in this area, with forecasts of 87% of homes connected to fibre in 2022, instead of the 80% initially desired by the public authorities.
Source : ZDnet