On 20 July, the operators submitted their plan of attack to improve the quality of connections to the government. For the French Federation of Telecoms (FFT), there is no question of letting these malfunctions damage the image of fibre and hinder its deployment in the short and medium term.

This opinion is shared by all telecom stakeholders. "Good quality [of connections] is essential to ensure the operation of FttH networks under good conditions, to ensure their sustainability and to limit the additional costs associated with recovery or reinstatement work," Arcep points out. The same is true of operators, who regret that damage to network infrastructure, whether deliberate or not, does not harm their image or that of fibre.

Last May, the infrastructure operators had already made a series of commitments to improve the quality of connections by changing the subcontracting contract (STOC mode) that governs the market. Now it is the turn of commercial operators to tackle the problem head on. In this white paper, they propose various ways to put an end to "noodle dishes".

In addition to training their field staff, the operators also advocate the widespread use of a new form of engineering within shared cabinets. This new architecture, known as the "M" shape, "makes cross-connection more fluid and intuitive, thanks to a colour code for the paths". The latter are thus campaigning for the generalisation of this system on a national scale.

In addition, and in order to allow for a better audit of connections already made, the operators wish to generalise a new type of photographic report, "which provides for time-stamped photos to be taken before and after each intervention, making it possible to control the quality of the work carried out by the participants and to rapidly detect the appearance of defects". Launched at the beginning of the year, the tool nevertheless suffers from a few limitations: "the controller's inability, whether human or mechanised based on artificial intelligence, to ensure that the optical positions occupied are in accordance with what is planned". This is a major shortcoming, as it is common for this malfunction to lead to bottlenecks in the cabinets.

The operators also want to rely on an interoperator application, called "e-Mutation", which aims to help technicians improve their visibility of the lightpaths used in a given cabinet. They also announced the forthcoming launch of an interoperators IT tool to track a fault from notification to resolution.

The last point concerns the National Address Database (BAN), a public database that aims to reference the address of all premises in France. The database, which can be used in the form of an API by operators, has been criticised for its shortcomings, particularly in rural areas. "It is essential that local authorities quickly acquire a complete address database," explain the operators, who rely on this information in their connection operations.

Will this put an end to the proliferation of noodle dishes? At least that is what the operators are hoping for. Especially since the timing is critical for the adoption of fibre, while the rollout of very high speed broadband continues in all directions in metropolitan France. Fibre professionals expect to deploy 6.2 million sockets in 2021. This should exceed the government's objectives in this area, with forecasts of 87% of homes connected to fibre in 2022, instead of the 80% initially desired by the public authorities.

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Source : ZDnet

It is now the turn of the professionals in charge of connection to commit themselves to solving the problem posed by the lack of maintenance or connection to the fibre. They have committed, through the signing of a charter of good practice, to put an end to what the public authorities see as a major obstacle to the adoption of fibre in the country.

A series of commitments including that of limiting themselves to a single level of subcontracting, "with particular attention to the status and qualifications" of the subcontractors employed.

This is a challenge given that "cascading" subcontracting is often blamed for defects in the quality of connections. The signatory companies of this charter, representing 70% of the sector's players, have also undertaken to encourage the use of local employment and to support the training of their employees through the implementation of actions dedicated to initial training or skills upgrading.

These include Axians, Circet, Constructel, Eiffage, ENGIE Solutions, Firalp, NGE Infranet, SADE Télécom, Groupe Scopelec, SNEF Télécom, Sogetrel, Solutions30 and SPIE CityNetworks.

Commercial operators and infrastructure operators such as Altitude Infra, Axione, Orange, TDF and XpFibre had already committed themselves at the beginning of March to a new subcontracting framework contract (also known as STOC mode, for "Sous-Traitance Opérateur Commercial") in order to put an end to these repeated abuses which are poisoning the lives of users.

Unfortunately, this problem is not new. Indeed, a working group set up by Arcep on the subject already reported in 2019 on "significant rates of malfunctions in the execution of final connection and cross-connection operations at the mutualisation point".

It cited three main difficulties to be resolved in order to put an end to the proliferation of "noodle dishes": repeated non-compliance with the rules on cross-connection at the point of mutualisation, defects in the routes taken by the optical fibre which can lead to traffic jams at the optical connection points, and various acts of vandalism at the points of mutualisation.

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Source : ZDnet

At a conference organised to present a dedicated barometer produced by Infranum, representatives of the fibre industry and the authorities had reason to be pleased. Indeed, the sector should once again reach a milestone in 2021 with the deployment of 6.2 million connections during the year.

The fibre players have even allowed themselves the luxury of exceeding the government's objectives with forecasts of 87% of homes connected to fibre in 2022 instead of the 80% initially desired by the public authorities.

If the year 2020 had already seen the sector break all records for connections, with 5.8 million sockets installed, the current year is looking even better. And it is on the public initiative networks (RIP) that the sector's professionals have chosen to focus in 2021. Of the 6.2 million outlets expected in 2021, 3.6 million will be located in RIP zones, compared with 1.8 million in AMII zones, 0.5 million in very dense zones and 0.4 million in AMEL zones.

A slowdown is planned for 2022 with the deployment of 5.8 million sockets, the majority of which will still be installed in RIP zones. The result is that while 40.6 million homes will have fibre optic access by 2025, there will still be 6.5 million outlets to be installed between now and 2025 in order to complete the networks.

And this is where the problem lies: "if there are "only" 6.5 million outlets left to be deployed by 2025, these will be the most difficult", emphasise the industry's representatives.

And to point out that 2.1 million premises, i.e. the last 5%, will necessarily have to be financed via substantial public aid... Worse still, 3% of this "remainder to be deployed" will not be able to be deployed, due to technical and financial constraints. "For these homes, it will be necessary to study other avenues, such as satellite internet," says Infranum, which sees the launch of new satellite offers as an increasingly credible alternative for achieving the objective of very high speed broadband for all.

In order to achieve 100% of homes with fibre over the next decade, the sector's professionals are calling for the implementation of a universal fibre service.

But there are also other pitfalls in the provision of high-speed broadband for all. Starting with the quality of connections, where the average failure rate of connections is currently between 20 and 25%. And although the representatives of the sector and the public authorities made commitments a few weeks ago to combat the spread of "noodle dishes" in civil engineering cabinets or within buildings, the result will not be immediate.

Among the burning issues for the sector is also that of employment. What is to be done with the professionals involved in the connection process once it is completed? This question will continue to be asked in the years to come, especially as the sector has recruited 9,700 new employees in 2020, instead of the 5,500 announced last year, and plans to recruit 5,500 in 2021, rather than 1,500.

"Three points must focus our efforts: the transition from copper to fibre, improving the quality of connections and anticipating the post-2021 period, particularly with regard to employment," conceded Cédric O...., the Secretary of State for the Digital Sector, on Tuesday, while welcoming the work carried out so far, noting that "the figures are very good, but we must continue this collective work, because there are still challenges to be met.

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Source : ZDnet

Arcep has just given its position on the quality of fiber connections. The verdict: although the split of the fiber connection sector between infrastructure operators and commercial operators has allowed a "massive acceleration" of the deployment of fiber in France, it has also led to abuses. As illustrated by the "noodle dishes" that too often overflow from civil engineering cabinets.

Indeed, for the French telecom regulator, even if the door is open to all commercial operators who request it in order to improve competition and to pull prices down, they must continue to prioritize quality over quantity.

And the STOC mode is particularly in the line of fire of the Authority. It reminds that "In this respect, the decision of Arcep is very clear: the regulatory framework fully allows an infrastructure operator to suspend the access of a commercial operator to the STOC mode in case of repeated failure on its part to comply with reasonable technical specifications and the rules of the art".

The problem of the final connection is not new. But in order to face the increasing number of reports and the rise of dissatisfaction, Infranum has just announced a major agreement between infrastructure operators and commercial operators. The operators have committed to improving the safety and quality of interventions, by reinforcing contractual procedures for the recovery of defects and by carrying out joint audits between infrastructure operators and commercial operators.

The agreement announced by Infranum provides for the collective assumption of network repair costs, according to a distribution key approved by Arcep, whereas the law stipulates that only the infrastructure operator is responsible for the proper functioning and maintenance of fiber optic connection equipment. The new framework is also accompanied by a more drastic penalty regime that can go as far as the exclusion of a subcontractor in the event of a contractual breach.

This is enough to satisfy Arcep, for whom "the current situation is difficult to understand". And to call for the commitments made by Infranum to be signed by all the stakeholders in the sector. And to remind that "these networks will be the reference fixed infrastructure for the next decades".

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Source : ZDnet

The latest quarterly figures published by Arcep confirm the growth of optical fibre in France: "the fourth quarter of 2020 was marked by record growth in fibre optic deployment (FttH) and its adoption, which concludes another record year in 2020". The 10 million subscriptions to FttH offers have now passed the 10 million mark.

The number of very high-speed broadband subscriptions now stands at 14.7 million. This represents nearly half of the total number of Internet subscriptions in France, and 51% of the number of premises eligible for very high-speed broadband, an increase of 3 points in one year.

This growth is primarily due to the increase in FttH subscriptions. With 3.3 million additional accesses in 2020, the number of FttH subscriptions is estimated at 10.4 million, or 70% of the total number of very high-speed accesses. Although broadband subscriptions still make up the majority of Internet subscriptions, with almost 16 million, they have dropped by 2.5 million in 2020.

In total, at the end of 2020, France had 30.6 million broadband and very high-speed subscriptions. This represents an increase of 285,000 in one quarter and 800,000 in one year (+2.7%). "Such annual growth has not been observed for three years," according to estimates from Arcep.

A trend that owes much to the sustained deployment of end-to-end fiber optic lines by operators and players in the sector. More than 1.9 million additional premises were made connectable to FttH during the fourth quarter of 2020. "More than 5.8 million lines were deployed in 2020, despite the health situation, 19% more than in 2019," said the telecoms policeman.

Now, 24.2 million premises are eligible for FttH offers, an increase of 31% in one year. Most of this growth is located in medium-density areas - the AMII zone (Appel à Manifestation d'Intention d'Investissement). At the end of the fourth quarter of 2020, a total of 28.6 million premises were eligible for very high-speed broadband services, all technologies combined, including 21.7 million outside very dense areas.

While fiber deployment is progressing well, many homes and businesses are complaining about connectivity at half-mast. This is due to faulty maintenance or connections at sharing points, which generate numerous quality-of-service problems.
To remedy this, the operators have just concluded an agreement that could be a milestone in the sector. They are committed to improving the safety and quality of interventions with a new system of penalties.

The agreement, announced by Infranum, also provides for the collective assumption of the costs of restoring the network. This will slow down the explosion of "noodle dishes" overflowing the pooling points, which could eventually pose a major problem for the connectivity of individuals and professionals.

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Source : ZDNet

InfraNum has just announced "a major agreement between operators to improve the quality of connections and guarantee the durability of fiber networks in France". The quality of the operations of connection to the optical fiber is currently under fire, the federation of digital infrastructure manufacturers is trying to reassure. A framework has therefore been put in place and will be set out in numerous agreements between access providers and network operators... some of which have yet to be signed.

For 18 months, infrastructure operators (RO) and commercial operators (CO) have been working together to draw up these new Stoc contracts (for commercial operator subcontracting). The aim is to improve an operating mode that everyone is keen to maintain: the Internet access provider (OC) connects its subscriber, as a subcontractor of the network operator (RO).

Indeed, in the face of the influx of demand, its defenders argue that this is the most efficient way to operate in order to make things happen quickly. But not to do well, retort the detractors of the Stoc mode denouncing degradation, connection failures or access cuts.

The Stoc mode is therefore striving to make its transformation, "to improve the quality and safety of interventions, the processes and speed of connection, and the training of those involved". InfraNum therefore announces that discussions between network operators and ISPs have led to progress in three areas:

• "Improving the safety and quality of interventions", with in particular the "realization of joint audits and the introduction of sanctions that can go as far as the exclusion of a subcontractor in case of contractual failure".
• "Increase transparency" through a system for monitoring interventions and "control by an artificial intelligence system" on the side of the network operator".
• "Rebalancing maintenance costs: between ROs and COs, collective coverage of network restoration costs, according to a distribution key approved by the Arcep".

While the industry federation assures that "the first signatures have already taken place for rapid generalization and immediate implementation," it concedes, however, that this "new contractual framework" has not yet been fully deployed.

For example, network operators Axione and Altitude Infra have signed "with the majority of OCs", while things are "on the right track" for TDF. On the other hand, there is nothing on the progress of discussions with Orange and SFR, which have the particularity of being both commercial operators and network operators, particularly in public and private initiative zones.

A little more patience therefore before this new major agreement is implemented in unison on all networks and between all operators and ISPs. The interest for stakeholders is that it "avoids imposing a regulatory decision". The Arcep is currently conducting a consultation on the subject.

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Source : DegroupTest

In order to make fiber available by 2025 for 100% of premises in France, the government has decided to release an additional 570 million euros.

This sum will notably concern the Réseaux d'Initiatives Publiques (RIP) to offer fiber everywhere in rural areas. An initial budget of 420 million euros will be allocated to 12 RIPs, including those in Auvergne and Brittany. Auvergne alone will be entitled to 123 million euros to create 267,000 fiber outlets, i.e. additional individual connections.

The remaining 150 million euros will arrive a little later. The State has indicated that the details of this sum will be shared during the summer.

Mobile coverage is also being discussed. While three quarters of France is currently covered in 4G by Orange, SFR, Bouygues Telecom and Free Mobile, 2,000 additional masts will be installed over the next two years. They will join the 580 existing pylons. In total, the operators will install some 10,000 masts.

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Source : KultureGeek

The hot topic at the end of this year in the HSBB ecosystem: the quality of subscribers' connections to fiber optic networks. This is why the Objectif Fibre platform, which brings together the various organizations representing the sector, has published a practical connection guide, intended for "all the players involved, from near or far, in the deployment of FttH".

Listing good practices according to the (many) cases encountered in the field, this document provides "the technical recommendations applicable in each situation encountered and which have been agreed upon by professionals in the sector". The objective is to "do it right the first time" but also to aim for "homogeneity throughout the country".

The guide is addressed both to technicians and to all the actors concerned (principals, operators, engineering and design departments, training organizations or real estate actors) in order to guarantee the success of the interventions but also to prevent the resumption of work which can prove to be expensive or to be used as technical support of reference in the event of litigation.

"It's a whole ecosystem [...] that will be reconciled with a totally shared know-how," says Cédric O in the foreword to the guide. For his part, Sébastien Soriano writes in the preface that this "capital document represents an accomplishment for the entire sector towards greater harmonization and quality".

The president of the Arcep also considers that "it is essential for the durability of the networks that the operators reinforce the controls of their subcontractors in the course of their interventions". A reminder to infrastructure and commercial operators, who are currently discussing an amendment to their subcontracting contracts in order to implement this reinforced control, with the hope of achieving this by the end of the year...

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Source : DegroupTest

France would have gained 1.9 million subscribers and 3.5 million households connected to FttH or FttB in 2019. According to the think tank Idate, which carries out an annual study for the Council of Europe on FttH, this would be the strongest growth in Europe.

These good results are due to the determination of the France Très Haut Débit Plan, which aims to reach 100% of households with access to very high-speed broadband by the end of 2022.

A total of 57.1% of French subscribers were eligible for FttH or FttB in 2019. This is more than in Germany or the United Kingdom but less than in Italy, Spain, Norway and Lithuania.

France now ranks 16ᵉ in the European rankings for fibre subscriptions, with just over 25% of subscribers subscribing to FttH or FttB.

However, the figures for France do not really agree with those of Arcep. The regulatory authority only takes FttH into account when talking about optical fiber. In 2019, it counted 4.8 million additional premises connected and 2.3 million FttH subscriptions.

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Source : 01Net

Another thorn in the side of the digital infrastructure sector is customers' end connections to fibre optic cable. Indeed, there is growing discontent with the disruptions observed in the sharing points and the threat they pose to the sustainability of networks. Called upon to intervene more frankly, the Arcep is finally taking matters into its own hands to do something about the "noodle dishes".

At the Telconomics conference on 16th June, the Regulatory Authority said it was "extremely concerned" by the multiplication of these aberrations. To remedy this, the telecoms regulator has therefore published a "first roadmap" drawn up in consultation with the players in the sector. The objective is to give infrastructure operators the possibility to better control interventions on their networks. They will thus be able to report, or even deregister, unscrupulous subcontractors mandated by commercial operators.

Sébastien Soriano, President of the Authority, explains that the aim is to "prevent a few black sheep from destroying the highly professional work of most of the other subcontractors". A first step that will not settle all the questions, such as those of recruitment, the pricing of these interventions, or the differences in connection technologies between infrastructure operators and access providers.

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Source : DegroupNews