Even if the deployment of fibre optics is beating all records, there are still many hurdles to overcome in order to guarantee very high speed broadband.

Starting with the quality of service, a subject that continues to mobilise the authorities. The failure rate for final connections is still around 17%, compared with 25% a few months ago. Although there is some improvement on this front and the 'noodle dishes' in the mutualisation points and the optical connection points are tending to decrease, the situation is not without irritation for Cedric O.

When questioned, the Secretary of State for Digital Affairs did not mince his words against infrastructure operators, who are in charge of deploying fibre optics on the territory. "If qualitatively, things seem to be going a little better, we are not at the end of the story," he said, before pointing to the responsibility of Orange and XpFibre (ex-SFR FttH) in this matter.

The two operators have still not ratified the new version of the subcontracting contract with the commercial operator (STOC), unlike their competitors - Altitude, Axione and TDF. Implemented a few months ago, the V2 of this contractual framework is intended to restore order to relations between building operators, commercial operators and their subcontractors.

Although the delay accumulated by XpFibre and Orange in signing the STOC V2 contract should soon be resolved, the infrastructure operators still have work to do to remedy the defects in the final connection. This problem of the quality of final connections is not new. A working group set up by Arcep on the subject was already reporting in 2019 on "significant rates of defects in the execution of final connection and cross-connection operations at the point of mutualisation".

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Source : ZDNet

It is now the turn of the professionals in charge of connection to commit themselves to solving the problem posed by the lack of maintenance or connection to the fibre. They have committed, through the signing of a charter of good practice, to put an end to what the public authorities see as a major obstacle to the adoption of fibre in the country.

A series of commitments including that of limiting themselves to a single level of subcontracting, "with particular attention to the status and qualifications" of the subcontractors employed.

This is a challenge given that "cascading" subcontracting is often blamed for defects in the quality of connections. The signatory companies of this charter, representing 70% of the sector's players, have also undertaken to encourage the use of local employment and to support the training of their employees through the implementation of actions dedicated to initial training or skills upgrading.

These include Axians, Circet, Constructel, Eiffage, ENGIE Solutions, Firalp, NGE Infranet, SADE Télécom, Groupe Scopelec, SNEF Télécom, Sogetrel, Solutions30 and SPIE CityNetworks.

Commercial operators and infrastructure operators such as Altitude Infra, Axione, Orange, TDF and XpFibre had already committed themselves at the beginning of March to a new subcontracting framework contract (also known as STOC mode, for "Sous-Traitance Opérateur Commercial") in order to put an end to these repeated abuses which are poisoning the lives of users.

Unfortunately, this problem is not new. Indeed, a working group set up by Arcep on the subject already reported in 2019 on "significant rates of malfunctions in the execution of final connection and cross-connection operations at the mutualisation point".

It cited three main difficulties to be resolved in order to put an end to the proliferation of "noodle dishes": repeated non-compliance with the rules on cross-connection at the point of mutualisation, defects in the routes taken by the optical fibre which can lead to traffic jams at the optical connection points, and various acts of vandalism at the points of mutualisation.

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Source : ZDnet

InfraNum has just announced "a major agreement between operators to improve the quality of connections and guarantee the durability of fiber networks in France". The quality of the operations of connection to the optical fiber is currently under fire, the federation of digital infrastructure manufacturers is trying to reassure. A framework has therefore been put in place and will be set out in numerous agreements between access providers and network operators... some of which have yet to be signed.

For 18 months, infrastructure operators (RO) and commercial operators (CO) have been working together to draw up these new Stoc contracts (for commercial operator subcontracting). The aim is to improve an operating mode that everyone is keen to maintain: the Internet access provider (OC) connects its subscriber, as a subcontractor of the network operator (RO).

Indeed, in the face of the influx of demand, its defenders argue that this is the most efficient way to operate in order to make things happen quickly. But not to do well, retort the detractors of the Stoc mode denouncing degradation, connection failures or access cuts.

The Stoc mode is therefore striving to make its transformation, "to improve the quality and safety of interventions, the processes and speed of connection, and the training of those involved". InfraNum therefore announces that discussions between network operators and ISPs have led to progress in three areas:

• "Improving the safety and quality of interventions", with in particular the "realization of joint audits and the introduction of sanctions that can go as far as the exclusion of a subcontractor in case of contractual failure".
• "Increase transparency" through a system for monitoring interventions and "control by an artificial intelligence system" on the side of the network operator".
• "Rebalancing maintenance costs: between ROs and COs, collective coverage of network restoration costs, according to a distribution key approved by the Arcep".

While the industry federation assures that "the first signatures have already taken place for rapid generalization and immediate implementation," it concedes, however, that this "new contractual framework" has not yet been fully deployed.

For example, network operators Axione and Altitude Infra have signed "with the majority of OCs", while things are "on the right track" for TDF. On the other hand, there is nothing on the progress of discussions with Orange and SFR, which have the particularity of being both commercial operators and network operators, particularly in public and private initiative zones.

A little more patience therefore before this new major agreement is implemented in unison on all networks and between all operators and ISPs. The interest for stakeholders is that it "avoids imposing a regulatory decision". The Arcep is currently conducting a consultation on the subject.

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Source : DegroupTest